Dear all,
I am writing these below some points as per my
experiences, everyone have their own opinion and experiences with these online
shopping websites.
1. Flipkart Service is not good at all. Their customer care
people don’t understand the issue and they repeat the same things.
But in Amazon, they understand the issue and resolve the issue
on the spot almost time, which matters a lot for the customers.
2. Flipkart have many cheated cases as we can see the many videos
and comments
But for Amazon it is very less as compared to flipkart, also Amazon give
proper response and resolved the cases.
3. Flipkart always delayed to return the products if defected,
they will not listen the customers if once they sold the products.
But in Amazon they listen the customer’s words and they have fast
services either to sell or return.
4. Flipkart customer care is very cheap, they disconnect the
customer’s call and didn’t call back also.
But in Amazon if call disconnected, they will call back for issue
resolution.
5. Flipkart is good in telling lies like I bought a TV and they
didn’t came for installation.
Whole day I followed them for installation and they told
as technician will come before 7:00 PM but they didn’t came. Later on when I
called them, they are telling as in system it is updated as customer has denied
the services.
Then I asked that please either give me the person’s
contact number and name Or you make a conference call with that technician
person that when he called me and have denied the services. I have all the call
details and we know now a days it is auto recording also… Then they told that
there is not person’s details…
So, is it auto update or robot update? :D
So, guys they will do like this, it shows their thinking
and how much they make fool to customers.
There are many more which I can’t listed here, But please
if you have also any such things, please share with us and also friends we can’t
change then we can change our self and choose good one.
Flipkart almost time make trouble the customer which I
have experienced. Then I used to follow Amazon at least I get proper response and
satisfied solution which make my mind peace.
Hope these points may help you in future and do not
suffer like me or others.
Also, I have written these on the basis of my
experiences and Flipkart Facebook pages feedback.
Always be careful while buying anything online. And pay
some penny more but always choose good customer’s services.
Thank you all… Happy independence day !!!
